We aim to dispatch orders the same day when placed before 1pm, Monday to Friday. During busy periods, please allow up to 2 working days for your order to be processed before dispatch.

We do not dispatch orders on weekends or bank holidays.

All orders are sent using Royal Mail Tracked services:

Royal Mail 48 Tracked: estimated delivery in 2–5 working days

Royal Mail 24 Tracked: estimated delivery in 1–3 working days

You’ll receive tracking information once your order has been dispatched. Please note, delivery timeframes are estimates and occasional delays can happen with Royal Mail during peak periods or unforeseen circumstances.

We accept returns within 30 days of delivery, as long as the item is in its original condition—unopened, unused, and with the seal still intact. Due to hygiene reasons, we cannot accept returns on opened or used products. Please note, the buyer is responsible for return postage costs.

Keep your perfume in a cool, dry place away from direct sunlight to preserve its quality.